Features

Our proposal consists of indispensable technical solutions for office communications together with Telelink services.

The technical solutions are:

· High speed local network (LAN) in every office of your Company, which ensures communication amongst all computers and other devices in every office;

· Wireless link (Wireless LAN) providing higher flexibility to Company's employees;

· Secure and reliable communication between Company's offices, regardless their geographic location. The service provides secure access-controlled communication amongst central and remote offices by means of logical virtual private network, which allows easy communication amongst all employees;

· Access to the Internet, ensuring every local user's access to the global network;

· Firewall, protecting customer's network from attacks through the local and global networks;

· Business telephony with traditional and extended functions - e.g. video conversations supported;

· Free calls amongst Company's offices;

· Free calls in closed group, allowing communication amongst employees' fixed and mobile telephones;

· Voice mail box for all Company's employees;

· All functions for remote/mobile employees (access to internal resources of the telephone service);

· Mail box for all Company's employees, ensuring the possibility to exchange e-mail messages and files;

· Push E-Mail functions, allowing mail-box operation from mobile phone;

· Fax to e-mail - possibility to receive incoming fax messages in the electronic mail box;

· Single Number Reach (SNR) - possibility to reach every Company's employee at any time on a single phone number;

· Automated attendant (AA) - software for treating incoming calls through automatic operator;

· Automated Call Distribution (ACD) - basic system for treating incoming calls.

Telelink services:

· Maintenance, configuration and administration of all services in every Company's office;

· 24x7 remote monitoring and troubleshooting, as well as remote administration of the systems during office hours;

· Telephone conversation management and routing;

· Monthly report for service existence;

· Visits paid by specialists.

Upon request Telelink can provide also connectivity and telephony from one of our telecommunication operation partners.